At SanaSquare, your satisfaction is our priority. If something isn’t right with your order, we’re here to make it right.

Eligible Returns:
We accept returns or offer refunds for the following cases:

• Wrong item received

• Damaged or spoiled products

• Expired items delivered

• Missing items in your order

Please note: Due to the perishable nature of many of our products, we do not accept returns for change of mind or taste preferences.

Return Request Window:
You must contact us within 7 days of delivery to request a return, refund, or replacement.

How to Request a Refund or Replacement:

1. Email us at [support@thesanasquare.com] or use our Contact Us form.

2. Include your order number and a photo of the issue (if applicable).

3. Our team will review your request and respond within 24–48 hours.

Refund Method:
Approved refunds will be issued back to your original payment method within 5–7 business days.

Replacements:
In most cases, we can resend the affected item(s) at no extra cost or apply store credit to your account.

Have more questions? We’re happy to help. Reach out anytime and we’ll make sure your experience is a good one.